Terms and Conditions
We use text messaging to communicate with prospective and existing patients who contact our clinic. Patients typically reach out via our website forms or phone first and consent to receive texts. Messages are used to respond to inquiries, answer questions about ketamine therapy, schedule consultations, send appointment reminders, and provide basic clinic updates. Patients can opt out at any time by replying STOP.
When you opt-in to the service, we may send you a message to confirm your signup. Message and data rates may apply. Message frequency varies. Text “HELP” for help. Text “STOP” to cancel.
You can cancel this service at any time. Just text “STOP” to [number type]. After you send the message “STOP” to us, we will reply to confirm that you have been unsubscribed. After this, you will no longer receive messages from us. If you want to join again, just sign up as you did the first time, and we will start sending you messages again.
If at any time you forget what keywords are supported, just text “HELP” to [number type]. After you send the message “HELP” to us, we will respond with instructions on how to use our service and how to unsubscribe.
Participating carriers: AT&T, Verizon Wireless, Sprint, T-Mobile, U.S. Cellular, Boost Mobile, MetroPCS, Virgin Mobile, Alaska Communications Systems (ACS), Appalachian Wireless (EKN), Bluegrass Cellular, Cellular One of East Central, IL (ECIT), Cellular One of Northeast Pennsylvania, Cricket, Coral Wireless (Mobi PCS), COX, Cross, Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri), Illinois Valley Cellular, Inland Cellular, iWireless (Iowa Wireless), Keystone Wireless (Immix Wireless/PC Man), Mosaic (Consolidated or CTC Telecom), Nex-Tech Wireless, NTelos, Panhandle Communications, Pioneer, Plateau (Texas RSA 3 Ltd), Revol, RINA, Simmetry (TMP Corporation), Thumb Cellular, Union Wireless, United Wireless, Viaero Wireless, and West Central (WCC or 5 Star Wireless).
Carriers are not liable for delayed or undelivered messages.
